Privacy Policy

Effective Date: February 19, 2026

Carbon Fiber Installation, LLC (“we,” “us,” or “our”) operates the website https://carbonfiberinstall.com (the “Website”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or interact with our services, including requesting quotes, scheduling inspections, or contacting us for basement wall repair and carbon fiber reinforcement services.

By using our Website or providing us with your personal information, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website or services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Personal information is data that identifies you or can be used to contact you. We collect this when you voluntarily provide it, such as through our contact forms, quote requests, service inquiries, or phone/email communications. This may include:

• Name
• Email address
• Phone number
• Mailing address or property address (e.g., for inspections or services)
• Any other details you provide in messages, such as descriptions of your basement or foundation issues

Non-Personal Information

We may automatically collect non-personal information about your visit to our Website, such as:

• IP address
• Browser type and version
• Device information (e.g., operating system)
• Pages viewed, time spent on pages, and referral sources

We may use cookies and similar tracking technologies on our Website to enhance user experience and collect usage data. Cookies are small data files stored on your device that help us remember preferences and track interactions. We may also use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect and analyze information about how users interact with our Website. Google Analytics uses cookies to track visitor interactions and generate reports on Website activity. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Cookie Types Explained

We use different types of cookies to provide and improve our services. Below is a detailed explanation of the cookie types we may use:

• Essential Cookies (Strictly Necessary Cookies): These cookies are required for the basic functionality of our Website. They enable core features such as security, network management, and accessibility. Without these cookies, the Website may not function properly. Examples include cookies that maintain session state or ensure secure form submissions. These are typically first-party cookies (set by our Website) and are session cookies (deleted when you close your browser).
• Performance Cookies (Analytics Cookies): These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. We use Google Analytics for this purpose, which tracks metrics like page views, bounce rates, and user flow. This data allows us to optimize the Website’s performance and user experience. These are often third-party cookies (set by Google) and can be persistent cookies (stored on your device for a set period, e.g., up to 24 months for Google Analytics).
• Functional Cookies: These cookies remember your preferences and choices to provide a more personalized experience, such as remembering your language selection or form field values. They enhance usability but are not essential for basic functionality. These can be first-party or third-party and may be session or persistent.
• Targeting/Advertising Cookies: These cookies track your browsing habits to deliver relevant ads on our Website or third-party sites. While we do not currently use advertising cookies, if implemented in the future, they would be managed by third parties like ad networks. These are typically third-party persistent cookies.

In general, cookies can also be categorized as:

• First-Party Cookies: Set directly by our Website and only readable by us.
• Third-Party Cookies: Set by external services like Google Analytics, which may track activity across multiple sites.
• Session Cookies: Temporary cookies that expire when you close your browser.
• Persistent Cookies: Remain on your device for a specified time or until deleted manually.

We do not collect sensitive personal information (e.g., financial data, health information) unless it is voluntarily provided and necessary for our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, provide quotes, schedule free inspections, or deliver our services (e.g., carbon fiber wall reinforcement or basement repairs).
• To communicate with you about your requests, including follow-ups or updates on services.
• To improve our Website and services, such as analyzing usage patterns through cookies and Google Analytics.
• To comply with legal obligations or resolve disputes.
• For internal business operations, such as record-keeping.

We do not use your information for marketing purposes unless you opt-in (e.g., via email subscriptions, which we do not currently offer).

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances:

• With service providers or contractors who assist us in operating our business (e.g., IT support, scheduling tools, or analytics providers like Google), but only to the extent necessary and under confidentiality agreements.
• If required by law, such as in response to a subpoena, court order, or government request.
• In connection with a business transaction, such as a merger or sale of assets, where your information may be transferred as a business asset.
• To protect our rights, property, or safety, or that of our users or others.

For Google Analytics, Google may use the data collected to contextualize and personalize ads of its own advertising network. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These include secure servers, encryption where appropriate, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

If you provide information via our contact forms or email, please be aware that email is not a secure method of communication.

5. Children’s Privacy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing or requesting a copy of your data.
• Correcting inaccurate information.
• Requesting deletion of your data (subject to legal exceptions).
• Opting out of certain uses or sharing, including opting out of cookies or tracking (e.g., via browser settings or the Google Analytics opt-out tool).

Residents of certain states (e.g., California under the CCPA/CPRA) may have additional rights. To exercise these rights, contact us using the information below. We will respond within the timeframes required by law.

You can manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, and you can delete existing cookies. Note that disabling cookies may affect the functionality of our Website.

7. Third-Party Links

Our Website may contain links to third-party websites (e.g., for promotions or resources). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our Website with the new effective date. Your continued use of the Website after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Carbon Fiber Installation, LLC
322 W. 5th Street PMB 110, Marysville, Ohio 43040

Email: [email protected]

Phone: (740) 436-9316

This Privacy Policy applies only to our Website and services. It does not apply to information collected offline or through other channels.